Order processing usually takes 1–3 business days after your payment is confirmed.

Estimated delivery time is usually 7–15 business days, depending on your location, shipping method, customs clearance and local delivery conditions.

Please note that delivery times are estimates only. Delays may occur during holidays, peak seasons, customs inspections or unexpected carrier issues.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information if available.

Discreet Packaging

Your privacy matters to us.

All orders are shipped in simple, discreet packaging. Product names, product images and intimate details will not be displayed on the outside of the package.

The sender information on the package will be kept neutral whenever possible, so your order can be delivered safely and privately.

Hygiene Restrictions

For hygiene and safety reasons, certain intimate items cannot be returned once opened, tried on or used.

The following items are not eligible for return unless they arrive defective, damaged or incorrect:

* Panties and underwear bottoms
* Bodysuits and teddies
* Hosiery and stockings
* Adhesive or skin-contact items
* Opened intimate apparel packages
* Items with removed tags, damaged packaging or signs of use

We reserve the right to refuse returns that do not meet our hygiene and return conditions.